Welcome to Caterham Valley Medical Practice
The Practice area covers Caterham, Woldingham, North Godstone and parts of Chaldon and Warlingham. Please ask at Reception for specific road / street details.
Caterham Valley Medical Practice has four full time partner GPs serving approximately 9,500 patients.
We are a training practice so there will often be other fully qualified doctors attached to the practice in preparation for entering general practice in their own right. We also take part in the teaching of undergraduate medical students.
We are aware that our patients are having significant issues getting through on the phone. We are very sorry about this inconvenience and we and our phone company are working as hard as we can to rectify the problem. Thank you.
Better access to appointments? Yes please!
From the 14th May 2018 Caterham Valley will be changing its appointment system to better reflect the needs of our growing number of patients and to prepare the practice for the future. There will no longer be a walk-in open surgery but it will be replaced by improved access to on the day appointments throughout the day, increased numbers of pre-bookable appointments and more access to appointments online.
Although we understand that open surgery has been popular for a fair number of our patients, a recent survey has shown what we had sadly suspected; by keeping open surgery we are preventing our patients from being able to book a timely appointment in advance. Open surgery on the day, or an appointment in four weeks’ time does not seem good enough to us or our patients.
Please click here to read on
Caterham Valley Medical Practice is now live with eConsult, an exciting new way to get in contact with your GP and your GP practice. Please click on the banner at the top of the screen for the eConsult website and to request support from your GP within 24 hours!*
Improved Access to out of hours GP appointments
From the 3rd April 2018, Patients registered at the practice can book evening and weekend appointments with a GP at Caterham Dene Hospital.
Monday - Friday 4-8pm
Saturday and Sunday 8am-8pm
Caterham Dene Community Hospital, Church Road, Caterham, CR3 5RA.
The hubs provide both routine and urgent appointments. Appointments can be booked by calling the practice directly. Please note from Tuesday April 3rd there will no longer be a walk in GP service at Caterham Dene Hospital. Patient's must book an appointment prior to attending. Please note the practice has an allocation of appointments which are first come, first served.
*GPs working at the new hubs will be able to access patients’ medical records if the patient is happy to share their information in this way. You can decline for your information to be shared in this way and will be asked before any of your information is shared.
Patients attending the hubs will be treated by a range of experienced clinicians, ensuring that patients are treated by the most appropriate person, in the right place and at the right time.
These appointments are funded by NHS East Surrey CCG and delivered by Alliance for Better Care Ltd, the local GP Federation.
The Practice will soon have access to free Wifi within our waiting room, hopefully helping to make the time spent in the practice a little more entertaining! We will let all patients know when this service is live.
Please read the attached for alternative Local Services to use in place of Accident and Emergency Alternate Local Services to use in place of Accident and Emergency
FRIENDS AND FAMILY TEST
If you would like to provide feedback about your recent visit to the practice, please follow this link www.iwantgreatcare.org We would love to know what you think!
*24 working hours. i.e. If you complete the form at 5pm on a Friday you will be contacted by the practice or a GP by 5pm on Monday
(Site updated 18/05/2018)